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FAQ

Can’t find what you’re looking for? Send us an e-mail or call us anytime, and we’ll gladly help.

Who is Service Saver?
Service Saver is the company that provides Service Contracts for Velox24 Insurance Agency.
What is an occurrence / incidence?
An ocurrence / incidence is every time the vehicle has to go to a service shop or certified mechanic for repairs.
What is the best time to buy an extended warranty?
Vehicle Service Contracts, also known as Auto Extended Warranty are quoted based on the car mileage. The fewer the miles checked in the odometer, the greater will be the options for years and miles extensions at lower costs.
Can you protect other vehicles?
Yes, as long as the vehicle meets certain criteria such as mileage (no more than 120,000 miles), make and model.
When is the service contract effective if the manufacturer's warranty has expired?
The service contract is effective once it is activated during the purchasing process so the customer can enjoy its benefits. However, mechanical repairs will be covered after the manufacturer's warranty ends.
Can I use my coverage in USA?
No, the cover use is exclusive in Puerto Rico.
Is my cover transferable?
This cover is not transferable between cars, however, it is transferable between owners.
Can I cancel?
Yes, you may cancel by calling V-Loan Financing at (787) 919-7813.

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We are here for you, 24 hours a day, 365 days a year. Any doubts? Call us at 787-777-5050.

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Auto Insurance

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Roadside Assistance

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Vehicle Service Contracts

Don't worry about the high mechanical repair costs. Protect your car for more years and more miles.

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